Job openings for customer service executive in chennai

Customer Service - Hindi Customer Service - Hindi

Chennai


We have urgent opening for Customer Service Executive for a leading Bank in Chennai. Need candidates with flair in communication and ability to speak and understand Hindi fluently. The job includes cross selling and need dynamic, smart candidates.

Need dynamic service oriented team member to be a part of Contact center to cater to the needs of Bank’s valuable
customers over the Phone or Emails (Across all verticals)

Overall Job Description

· Answer inbound calls and assist customers with their Queries/Request/Complains.
· Raise Request & Complaints on behalf of the customer in the CRM tool.
· Generate leads and educate customers about new products & their benefits.
· Maintain and adhere to compliance guidelines
· Capture problem indicators, highlight and suggest improvement
· Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
· Maintain adequate knowledge levels on products, processes and systems used
· Ensure sales target are met

Experience 0 - 3 Years
Salary 2 Lac 50 Thousand To 3 Lac 50 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Higher Secondary
Key Skills Customer Service Cross Sales Hindi English walk in

About Company

Contact Person Mr. Pragyananda Parida
Mobile 9884660609
Email ID pragya.p@ascendzhrsolutions.com




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